Touchnet ® PayPath Convenience Fee FAQs

Save money when paying tuition and fees!

The cost associated with processing credit cards has continued to grow each year and has been a significant annual expense at Georgia Perimeter College. Unfortunately, the College cannot continue to absorb these costs, but wants to continue to allow its students to use credit cards as a payment option. Ultimately, this initiative helps keep GPC affordable.

GPC contracted with Touchnet ® PayPath, a third-party company, to provide credit card processing services for its students desiring to pay for tuition, term-based fees or fines with credit cards. The College will continue to offer free payment options including online e-check payments.

 

How can you avoid paying the convenience fee?

It’s simple! You can use an electronic check by providing your bank routing number and account number online at the SIS website, http://sis.gpc.edu. Otherwise, you can continue to pay by check or money order in person at the Student Accounts Office. Thank you for your understanding our goal of helping to keep an education at GPC affordable.

 

We hope these Frequently Asked Questions (FAQ) and Answers will answer many questions you may have. Click on the questions to see the answers.

What credit cards does Touchnet ® PayPath accept?

I usually pay with a VISA card. What other payment options do I have?

Why is GPC charging a fee for the use of my credit card?

Why is the convenience fee 2.75%? How was the percentage established?

Is GPC unique in charging a convenience fee?

Is there any way I can avoid paying a convenience fee?

Can I make a credit card payment over the phone?

Can I pay in person using a credit card?

Often I receive checks from my credit card company. Can I use the routing number and account number of these checks to make an electronic check (e-check) payment?

If I make a credit card payment through PayPath in error will my convenience fee be refunded?

If I use my debit card to pay my student account charges, will I be charged the convenience fee?

Will the convenience fee that I am charged be included on my student schedule and semester bill/E-bill?

How will this appear on my credit card statement?

 

 

 

 

 

 

 

 

 

 

 

What credit cards does Touchnet PayPath accept?

PayPath accepts MasterCard, Discover, and American Express. The College is working with Touchnet towards an agreement to also accept VISA, but this payment option is not available at this time. Credit card payments for tuition, term-based fees and fines will only be able to be made online once PayPath goes live.

 

 

 

 

 

 


I usually pay with a VISA card. What other payment options do I have??

• Pay with an alternate credit card that is available to you. MasterCard, Discover, or American Express cards are accepted.

• Obtain a cash advance with your VISA at ATM’s located at each campus and pay at the Student Accounts office within business hours for the respective campus.

• Enroll in the NelNet payment plan (which will continue to accept VISA). If this alternative is selected, pay close attention to enrollment deadlines and the enrollment cost of $50 per term. Details are at http://paymentplan.gpc.edu.

• For VISA debit card holders, pay instead by e-check using the routing and account numbers of your savings or checking account. You will also avoid the convenience fee.
 

 

 

 

 

 


Why is GPC charging a fee for the use of my credit card?

GPC is discontinuing acceptance of credit cards in payment of tuition, term-based fees and fines and is therefore not charging the convenience fee. Instead, the convenience fee is charged by Touchnet, which is the third-party company that GPC contracted with to allow GPC students and their families to continue to have a credit card payment option for tuition, term-based fees and fines. By contracting with PayPath, GPC receives the full amount of tuition, term-based fees and fines and the convenience fees are absorbed by those choosing to use credit cards for payment. The College receives no benefit from the convenience fee.

GPC will continue to accept credit cards for miscellaneous charges such as testing; orientation; tickets; MARTA passes; and other amounts that are not automatically assessed to students’ accounts.

 

 

 

 

 

 


Why is the convenience fee 2.75%? How was the percentage established?

2.75% is the amount established by our third-party credit card processor, Touchnet PayPath, to cover the credit card transaction fees assessed by credit card companies. Note that there is a $3 minimum charge for each transaction.
 

 

 

 

 

 


Is GPC unique in charging a convenience fee?

No, there are at least 20 other Georgia public colleges and universities that currently charge a convenience fee for credit card processing, including Georgia State University, Southern Polytechnic State University, Kennesaw State University, Georgia Institute of Technology and University of Georgia.

 

 

 

 

 



Is there any way I can avoid paying a convenience fee?

There are three ways that you can avoid paying the 2.75% convenience fee:

1. Pay online with an e-check, which results in an electronic debit to your checking or savings account. This method will not only save you the convenience fee, but time waiting in line too. If you don’t have a savings or checking account, the College has an agreement with two banks that offer GPC students free checking accounts: BB&T and Wells Fargo.

2. Mail a check made payable to Georgia Perimeter College to the address below. Always include your GPC student ID number on the check.

Georgia Perimeter College
Student Accounts Office
P. O. Box 818
Clarkston, GA 30021

3. Pay in person with a personal check, money order, cashier's check or cash. Payments are accepted Monday through Friday during published office hours. For after-hours payments, a drop box is located outside each Student Accounts Office. Please do not deposit cash in the drop box.

 

 

 

 

 

 


Can I make a credit card payment over the phone?

Credit card payments cannot be made over the phone or via mail. This is a security measure to ensure confidentiality of your payment information.

 

 




Can I pay in person using a credit card?

The Student Accounts office will not be able to accept credit card payments for tuition, term-based fees or fines in person. Credit card payments for these items can only be made online through beginning in June 2013. Students may use workstations in the “one-stop shops” located on each campus if they do not have access to a home computer.

The Student Accounts office will continue to accept credit cards for miscellaneous charges such as testing; orientation; tickets; MARTA passes; and other amounts that are not automatically assessed to students’ accounts.

 

 

 

 

 

 


Often I receive checks from my credit card company. Can I use the routing number and account number of these checks to make an electronic check (e-check) payment?

No. The credit card companies will not honor checks used electronically. The payment will be returned as “account not found.” You may use these checks through the mail or in person only. Send mail payments to the address below. Always include your GPC ID number on the check.

Georgia Perimeter College
Student Accounts Office
P. O. Box 818
Clarkston, GA 30021

 

 

 

 

 

 

If I make a credit card payment through PayPath in error will my convenience fee be refunded?

No. The convenience fee is not refundable, even if the payment to which it relates is canceled, refunded, credited or charged back.

 

 

 

 

 

 



If I use my debit card to pay my student account charges, will I be charged the convenience fee?

Yes. If you use your debit card like a credit card to pay your student account charges, you will be charged the 2.75% convenience fee. For checking or savings account debits, please use the e-check option to avoid paying the convenience fee.

 

 

 

 

 

 

 

Will the convenience fee that I am charged be included on my student schedule and semester bill/E-bill?

No. The convenience fee is a fee assessed by a third-party company, Touchnet PayPath, in addition to the payment. The convenience fee will not appear on your student account or on your E-bill statement.

 

 

 

 

 

 

 

How will this appear on my credit card statement?

Two separate transactions will appear on your credit card statement. One transaction for the student account payment and one transaction for the convenience fee.