Records Management

How to Retrieve Records from Storage

Records may be requested by telephone, interdepartmental mail, or email.

To request records from storage the following information is needed to locate the record.

-     Record description (ex. Records Management Personnel File)

-     Record name (ex. John Doe or PO # 5555)

-     Date or period in which the record is included,

-     Department of record originated*,

-     Box number if applicable, and

-     If the record is being changed from an inactive to an active file, then note whether the record will be returned.

If emailing or leaving a voicemail, you will need to include:

            -     Department Name,

            -     Location (Campus-Building-Room Number),

            -     Requestor,

            -     Number of Boxes, and

            -     Special instructions that may be necessary for delivery

*      The department from which the record originates is the owner of the records. Because the Records Center serves as a custodian of the records it maintains, the request for documents must be made by the department from which the record originates.