GPC - Technology Support

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Data Backup | Lost & Stolen | Upgrade Schedules | Equipment Deploy & Distribution

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GPC Current Staff Hardware Recommendations & Standard devices (desktop/laptop/printer)

Desktop Systems	DELL Optiplex 790 (Standard desktop)	see picture
	DELL Optiplex 790 (All in One unit)	see picture
Laptop Systems	Latitude 6420 + nodock (14.1" screen)
	Latitude 6520 + nodock (15" screen)
	Latitude 6420 + dock included  (14.1" screen)
	Latitude 6520 + dock included  (15" screen)
	Latitude Netbook (10.1" screen)
	MacBook Pro (15" screen)
Tablets/Mobile
	iPads  -  Please contact Servicedesk to request quote
Printer systems
Office and Departmental Color Laser	Dell 3130cn (low volume), view
	Dell 5130cn (high volume), view
	HP CP4525 (high Volume), view
Office and Departmental BW Laser
	Dell 5330dn ( (HV, Duplexing), view
	HP LJ 4015x (high Volume), view
Departmental Multi-Function BW Laser	Dell 2335n, see brochure
	HP M3035
	HP OfficeJet Pro 8500 (Multifunction), view
Desktop BW Laser	HP Laser P1102w (Desktop Laser),  view

Data Backup Standard

Standard's Documentation	Recommended Device Quotes	Tutorials
Data Backup Standards Recommendation	Portable External HDD (320 GB) Desktop External HDD (500GB) Portable External HDD (1TB)	Free Agent Go Installation Create simple backup (video)

Lost or Stolen Equipment

Technology Purchase Process

Lost or Stolen Equipment If technology equipment is lost or stolen ie; laptop, netbook, macbook, pc, etc · Notify Public Safety immediately  – file a police report. · Notify Technology Service Desk – OIT (create iServe ticket for tracking) · Notify Logistical Services to report loss/stolen equipment – include the police report.  Replacing Lost or Stolen Equipment · Logistical Services will file an insurance claim for the lost/stolen equipment.  A minimum of $1000.00 deductible will apply to the claim to be paid by the college (dept) · A replacement unit can be purchased by the dept.  (see technology purchases) · Upon insurance claim payment – the department will be reimbursed minus the $1000.00 deductible  *** In the event that a loaner unit is required.  A used or redeploy unit can be issued. (subject to availability) Contact information: Public Safety:  Non Emergency (770.274.5500), Emergency (770.274.5511) Logistical Services:  James Barnaby, 678.891.3326 Technology Servicedesk:  678.891.3460, OIT Administration (770.891.2635)

P-Card · If you are purchasing technology with the use of a P-Card - Please review documentation from your pcard training or contact purchasing for approved/not approved use. eProcurement (expected steps) · If you are using the purchase order process, please review steps below 1. Submit the technology items for purchase into the eProcurement system 2. OIT will receive approval request and will assign and EDP# to approved requests. 3. A purchase order (PO) is generated to vendor. 4. Shipment delivered - Central Receiving. 5. If technology item is a computer system - It will be delivered to campus technology group for configuration.  All other items delivered directly to purchaser. 6. An iServe ticket is generated by the campus technician in order for customer to track status of equipment configuration.  Reference url : Logistical services : Purchase Card : Purchase Orders **Note** If you require a technology purchase outside of the recommended standard equipment or software please place a request with the GPC Technology Service Desk for a consultation.

PC Equipment Upgrade Schedules - FY10 thru FY15

Staff  -  Alphabetical listing Staff  -  Departmental listing Faculty  -  Alphabetical listing Faculty  - Departmental listing

Student - Instructional & public areas

Software

Staff PC Equipment Deployment  - Standard Equipment Package & Descriptions

Laptop/Dock setup package • Standard Laptop/docking Unit (current standard model) • 1 - 20” LCD Monitor • Standard USB Keyboard/ Optical Mouse • Speaker bar • Printer/Copier/Scanner combo (current standard model)

PC Desktop setup package • Dell Optiplex Minitower • 20” LCD Monitor • Standard USB Keyboard/ Optical Mouse • Speaker bar • Printer/Copier/Scanner combo (current standard model)

Optional items • Macbook Pro or iMac • Netbook • Add'l 20" LCD Monitor • Netbook • Optional; Printer/Copier/Scanner

Group Equipment Distribution

[Executive Team – Defined as the Presidents’ Cabinet]
(Laptop/Dock setup package)

[Administrative Professional – Defined as VP’s, AVP’s, Deans, Dept Directors]
(Laptop/Dock setup)

[Administrative Secretary – Defined as Executive/Admin Assistants to VP’s, AVP’s, Deans, Dept Directors]
(PC Desktop setup)

[Faculty FT – (Tenured track, including Chairs)]
(Laptop/Dock setup)

[Faculty PT – (adjuncts, and term/term)]
(Redeploy PC Desktop setup)

[Staff FT (mobile) – Defined as Admin or Support staff who’s responsibility requires mobility
beyond an assigned single location.]
(Laptop/Dock setup)

[Staff FT (non mobile) – Defined as Admin or Support staff who’s responsibility requires work at
an assigned single location.]
(PC Desktop setup)

[Non Critical (FT/PT) – Defined as Staff/Student Asst. positions working in non critical roles]
(Redeploy PC Desktop setup)

Last updated -- 02/26/2012

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