*Password Criteria

If you want to change your GPC password, here are the criteria that qualifies as a secure strong password; it must contain at least 8 characters or more and be at least 3 of the following 4 choices:

1. Uppercase letters

2. lowercase letters

3. Special characters like *&%$#@)(?=

4. Numbers

In order to help expedite and gather information, the Classroom and Event Technologies area of OIT has developed a web-based Event Technology Services form.

To have your voicemail password reset, please email the Service Desk.

Software Installation Request Form  (installing software in a lab or classroom. **Please allow ONE WEEK NOTICE before requesting installation.)

PC Acquisition Request Form  (if you have a new employee who does not have a PC currently)

PC Redeploy Request Form  (request an older PC that has been taken out of circulation be redeployed for a non critical position)

All new Full time and Part time employees will have access to their GPC email account after the first or second day of employment with the college. Please visit Get My Login to retrieve your GPC username and password. If you are a temporary employee please have your supervisor fill out the GPC Computer Access Form. Below are the different passwords and what they are used for:

If you want to change your password, here are the criteria that qualifies as a secure strong password; it must contain at least 8 characters or more and be at least 3 of the following 4 choices:

An alternate to this is to come up with a short sentence using proper punctuation and spacing. example: "Four score and seven years ago…"(including the three periods at the end).

You can set passwords for all accounts you "own" on the Get My Login page.  The person listed as the owner of department email accounts will also be able to set their departmental email passwords from this page.  If you are not the owner of the email account you will need to ask the owner of the account (usually your supervisor) for the password.  If you do not know who the owner of the account is please contact the Service desk:  678-891-3460.

Call the Service desk and put in a work order to get Outlook installed:  678-891-3460  You can always use Webmail until Outlook can be installed.

Step 1: To Give Somebody Access to YOUR Mail/Calendar From Outlook

1. Open Outlook.

2. Click Tools on the menu bar then click Options. From the Options window click the Delegates tab.

3. Then click the Add button.

4. Search by first name, highlight the name, then click Add. Click OK.

5. Select the permissions that are appropriate. Then click the Automatically send a message to delegate summarizing these permissions check box. Click OK.

6. Finally, click OK again.

Step 2: To Add Someone to Your Outlook Setup

1. Once someone has given you access you have to accept that access by adding their mail and/or calendar to your Outlook.

2. Open Outlook.

3. Click File on the menu bar.

4. Point to Open and then click Open Other Users's Folder.

5. Click the Name button. Enter a first name in the search box, highlight the appropriate name and click OK.

6. From the drop down list select the type of Folder you would like to open. For example, Inbox, Calendar, etc. Your ability to open a folder will depend on what type of access the person has granted you. Click OK. Repeat these actions for each folder type (Calendar, Inbox, etc) for each person you have access to.
 

Microsoft Entourage 2008 is an option.

Please contact the Service desk to discuss the details:  678-891-3460

Please view the training materials online for Outlook 2003 and 2007:
Click Here

Please view the training materials online:
Click Here

Active Directory’s main purpose is to provide central authentication and authorization services for Windows-based computers. Active Directory also allows administrators to assign policies, deploy software, and apply critical updates to an organization. Active Directory networks can vary from a small installation with a few hundred objects, to a large installation with millions of objects.

The new email system is Microsoft Exchange 2007. The interface will remain the same as before. You will continue to use Outlook 2003 or 2007. You will also gain the benefit of having shared calendars with delegation as well as having contacts stored on the server. This will allow Webmail to have contacts and calendar events synced. Since Exchange is integrated with Active Directory, it will no longer be necessary to provide usernames and passwords to access Outlook on workstations that are members of Active Directory.

You can use Webmail to check your email from any computer with an Internet Connection.

You can also set up Outlook 2007 on your personal computer using Outlook Anywhere to send/receive email.

You must first put in a Service desk ticket to have your departmental account set up to be added as an additional email account inside of Outlook. In order to make this request you must be the owner of the account. The owner of the account can also instruct the helpdesk to enable other employees to have access to the departmental account. Once the helpdesk has enabled the departmental account to be added to Outlook you will need to do the following:

Your new email address will be in the format: firstname.lastname@gpc.edu You should use your name exactly as it appears in Human Resources. Nicknames/Short names are not used in the email address.

Your "old" email address that is in this format: username@gpc.edu will continue to work for awhile. Please go ahead and start using the new email address instead.

From Outlook 2003 or 2007:

From Webmail:

Webmail is designed to look and act just like Microsoft Outlook. Since our Webmail is a Microsoft product, to get all the functionality you'll need to use Microsoft Internet Explorer. Webmail will work with other browsers such as Firefox you just won't have all of the features that you would have if you used Internet Explorer.

It depends. ActiveSync-enabled smartphones or devices will be able to sync with your mail, calendar, and contacts.
ActiveSync is software installed in the mobile device, allowing it to synchronize email, contacts, calendar items, and tasks with the same items stored on the College email servers. Normally you see this information only in Outlook (PC users), Entourage Mac users), or through Webmail; ActiveSync enables our email server to send that same information to your mobile device.

You won't have to do anything special to keep your mobile device synchronized, like pressing “send / receive” or some other button on the mobile device because it will just stay in sync. This aspect of ActiveSync is called “push updates.” When a new email message arrives in your mailbox or an appointment changes, our email server notifies your phone and your phone automatically retrieves the changes.

Since your mobile device is receiving email and appointments, you will have to pay for the "airtime". To use ActiveSync you need to have a data plan with your mobile device carrier. GPC is not responsible for charges incurred by using ActiveSync and your mobile device.

GPC will provide you with key information for setting up ActiveSync on your mobile device. However, you are responsible for actually setting up the device.

Key Information:

Server: owa.gpc.edu

Enable SSL

GPC Username i.e. jdoe

GPC password

Domain: ad.gpc.edu

Items that you delete are moved to the Deleted Items folder. You will need to empty the Deleted Items folder to permanently delete messages.

Then Empty "Deleted Items" Folder is found under the Tools menu in Outlook (2003 or 2007).

You may not be able to send to listservs you've been subscribed to because of your email address has changed to firstname.lastname@gpc.edu

You will need to resubscribe with your new email address.

Anytime you leave your computer (laptop or desktop) you should pressCtrl+Alt+Del then click Lock Computer.

This will keep unauthorized users from accessing your data, files, and email.

Contractor or Temporary employee email accounts are available at this web page.  Please fill out the form completely and understand that it typically takes a couple of business days to process, at the beginning of semesters it takes longer.

If you want to turn off Junk E-mail Filtering in Outlook, launch Outlook and click on the "Actions" button at the top. In that menu there is "Junk E-mail" area and from that sub-menu, select "Junk Email Options". A new dialog box should open. Select the top radio button labeled "No automatic Filtering". Click on the "OK" button

Users are not automatically authorized, it's based upon request. You may need to email OIRP Office of Institutional Research & Planning to get added to the list (even if you were there before)

The notice on the home page of the SIS Reports has these instructions:

"You must be entered as an authorized viewer to access the reports. If you cannot access the reports, or if all of the reports that you require are not listed in your side menu, contact Office of Institutional Research & Planning

OIT will require additional steps to access the wired and wireless network to ensure the security of network and computing resources. Network access to services including websites, email, internet/intranet, network shares, and printing will now require the use of authentication (entering a username/password) via Network Access Control (NAC).

1. Employees will need to open a web browser (Internet Explorer, Firefox, etc) before network access will be granted.
2. Upon opening the browser, the employee will be automatically redirected to the NAC login page.
3. Select the correct provider, GPC Faculty-Staff.
4. Use the same username/password that you use to login to your GPC computer or email.

GPC employees will then have access to all of the same network and computing resources as before.

1. Open a web browser.
2. Then use the same username/password that is used to login to your GPC computer or email and select the correct provider, GPC Faculty-Staff.

NOTE: GPC does not provide maintenance or instruction on how to use an employee's personal computer or mobile device.

If your browser does not automatically take you to the NAC login page, try entering an address into the address bar such as http://www.google.com

If that does not work, close your browser and try again.

NOTE: GPC does not provide maintenance or instruction on how to use an employee's personal computer or mobile device.

Employees using GPC owned computers will automatically have the Cisco Clean Access Agent installed.

If you should find that the agent is not installed, please contact the Service Desk - Phone: 678-891-3460 or Email: Service Desk

Employees, students, and guests using their personal computer or mobile device do not have to have the Cisco Clean Access Agent.

You will have to re-authenticate against the NAC once the session limit is reached.

If you received this message when you were redirected to the GPC NAC login web page, follow the directions as listed:

 You will have access to the GPC network upon successful authentication.

If you are receiving this message when you login from your GPC owned computer via a Cisco Clean Access Agent warning, follow the directions as listed below:

Supported Browsers (Mac)
Safari 3, Firefox 2