Whenever you're unsure about a technology related issue, you are always welcome to start with the Service Desk. Triage and routing is a major part of what we do.Since we don't know everything though, and can't fix it all ourselves, we pride ourselves on finding the answer for you or getting you to the best team to answer to resolve your issue quickly and effectively. If you have a technology related issue, contact the Service Desk ( Email ) or call us at 678.891.3460.


Vision Statement

The GPC Service desk vision is to acheive world class customer service and superior technology support by becoming the GPC Service Provider of choice.

Mission Statement

To help our customers make the best use of technology in the support of the College and to provide leadership in technical support for the GPC community. We will provide TLC: Technical Leadership for our Customers by providing a central, single point of contact for their technology-related questions and problems


Service Desk Members:

Service Desk Manager

Sue Kirschner

Service Desk Lead

Randy Sheppard

FootPrints Administrator

Jacob Peppers

Service Desk Analyst

Theary Chea

 

The Service Desk staff is

Service Desk Technicians

Chyrelle Dabney

Sheldon Evegan

Ahmed Fadl

Mary Lindsey

Divine Munjoma

Olawunmi Opanuga

Charlie Sherman

Amelie Turcotte

Neepa Vaidya

Muhammad Varachhia